Privacy Policy

1. Introduction

SwingAwai ("we," "us," "our," or the "App") is an AI-powered golf swing analysis application that helps golfers improve their game through personalized coaching. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our mobile application and related services.

By using SwingAwai, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our App.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Email address, full name, username (optional), and password (encrypted)
• Profile Information: Golf skill level, handicap, primary ball flight pattern
• Authentication Data: When using third-party sign-in (Google Sign-In or Apple Sign-In), we receive your email and name
• Subscription Information: Subscription tier, payment status (we do not store payment card details)
• User-Generated Content: Post-swing notes, shot quality assessments, ball flight descriptions

2.2 Information Collected Automatically

• Golf Swing Videos: Video recordings of your golf swings captured at 120-240 fps
• Biomechanical Data: Body pose data including 21 joint positions extracted from videos using on-device Vision Framework processing
• Swing Metrics: Joint angles, positions, swing phases, tempo, and other biomechanical measurements
• Usage Data: App analytics including features used, analysis count, AI questions asked
• Device Information: Device type, iOS version, app version
• Session Data: Login times, session duration, feature interactions

2.3 Information Processed But Not Permanently Stored

• Pose Detection Data: Real-time pose overlay data processed locally on your device
• Temporary Video Frames: Individual frames extracted for analysis (deleted after processing)

3. How We Use Your Information

3.1 Primary Uses

• Swing Analysis: Process your golf swing videos to detect body positions and extract biomechanical data
• AI-Powered Insights: Send selected swing images, biomechanical data, and your first name to AI services (OpenAI/Gemini) for intelligent fault detection and personalized recommendations (no other personal identifiers are included)
• Progress Tracking: Monitor your improvement over time and identify patterns in your swing
• Personalized Coaching: Provide customized drills, tips, and improvement suggestions based on your swing data

3.2 Service Operations

• Account Management: Create and maintain your user account
• Authentication: Verify your identity and maintain secure access
• Subscription Management: Track your subscription status, quotas, and usage
• Customer Support: Respond to your inquiries and provide technical assistance
• Service Improvements: Analyze aggregated usage patterns to improve app features

3.3 Communications

• Service Updates: Notify you about important changes to the app or your account
• Technical Notifications: Alert you to security issues or account activity
• Optional Marketing: With your consent, send promotional content about new features (you can opt-out anytime)

4. How We Share Your Information

4.1 Third-Party Service Providers

We share limited information with trusted service providers who assist in operating our app:

• Supabase: Backend infrastructure, authentication, and database services (processes email, profile data, and encrypted swing metadata)
• OpenAI/Gemini: AI analysis services (receives selected swing frame images, biomechanical data, and your first name only for personalization - no email addresses or account information)
• Apple StoreKit: Subscription management and in-app purchases (handles payment processing)
• Google Sign-In: Authentication services (when you choose to sign in with Google)

4.2 What We DON'T Share

• We NEVER sell your personal information to third parties
• We NEVER share full golf swing videos with third parties (only selected frame images for AI analysis)
• We NEVER share sensitive personal information with AI services (only first name for personalization - no emails, last names, or account data)
• We NEVER share your email or contact information for marketing purposes without consent

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or when we believe disclosure is necessary to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the safety of users or the public

5. Data Security

5.1 Security Measures

• Encryption: All data in transit is encrypted using TLS 1.3
• Authentication: Secure token-based authentication with automatic session expiry
• Access Controls: Role-based access restrictions and row-level security in our database
• Local Processing: Pose detection and initial video processing happen on your device
• Secure Storage: Videos and sensitive data stored with encryption at rest

5.2 Data Retention

• Account Data: Retained while your account is active and for 30 days after deletion request
• Swing Videos: Stored securely in cloud storage; you can delete individual recordings anytime
• Analysis Data: Retained to show your progress history; deleted upon account deletion
• Biomechanical Data: Aggregated and anonymized data may be retained for service improvement

6. Your Privacy Rights

6.1 Access and Control

You have the right to:

• Access: View all personal information we have about you
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your account and associated data
• Export: Download your data in a portable format
• Restrict: Limit how we process your information
• Object: Opt-out of certain data processing activities

6.2 How to Exercise Your Rights

• In-App: Access profile settings to update or delete information
• Email: Contact privacy@swingawai.com for data requests
• Response Time: We respond to all requests within 30 days

6.3 California Privacy Rights (CCPA)

California residents have additional rights including:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed (we don't sell your data)
• Right to say no to the sale of personal information
• Right to equal service and price

6.4 European Privacy Rights (GDPR)

EU residents have rights under GDPR including:

• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with supervisory authorities
• Right to know the legal basis for processing

7. Children's Privacy

SwingAwai is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@swingawai.com.

8. Data Storage and International Transfers

• Primary Storage: Your data is stored on secure servers in the United States
• International Users: By using the app outside the United States, you consent to the transfer of your information to the United States
• Data Localization: Video processing and pose detection occur locally on your device before any data transmission

9. Third-Party Links

Our app may contain links to third-party websites or services (such as golf instruction resources). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

10. Camera and Photo Library Access

• Camera Access: Required to record your golf swings for analysis
• Photo Library Access: Required to save recorded swings and load previous recordings
• Permissions: You can revoke these permissions anytime in your device settings
• Local Processing: Initial video processing happens on your device before any upload

11. Analytics and Cookies

• App Analytics: We use privacy-focused analytics to understand app usage patterns
• No Web Cookies: As a mobile app, we don't use web cookies
• Device Identifiers: We may use anonymous device identifiers for analytics and debugging

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy in the app
• Updating the "Last Updated" date at the top
• Sending an email notification for material changes

Your continued use of the app after changes constitutes acceptance of the updated policy.

13. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

14. Additional Disclosures

14.1 Biometric Data

The pose detection technology processes body positioning but does not collect or store biometric identifiers that can be used to uniquely identify you.

14.2 Health Data

While we analyze body mechanics, SwingAwai is not a medical device and does not collect or process health data as defined under HIPAA or similar regulations.

14.3 Marketing Communications

• Opt-in based only
• Unsubscribe link in every marketing email
• Preference management in app settings

14.4 Data Breach Notification

In the event of a data breach that may compromise your personal information, we will notify affected users within 72 hours via email and in-app notification.

15. Legal Basis for Processing (GDPR)

For EU residents, we process your personal data based on:

• Contract: To provide the services you've subscribed to
• Legitimate Interests: To improve our services and ensure security
• Consent: For optional features and marketing communications
• Legal Obligations: To comply with applicable laws